Tenant services

Renting a home with Hortons

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Making renting a home easy

It’s our goal to create a lettings agency that tenants love to rent from. This means having high quality marketing to help you with your search, a seamless application process, and access to a friendly and helpful property manager whenever you need them. Start your journey of renting with Hortons by searching for a property.

The process of renting

1: Finding a property

Use our property search page to find a property that meets your requirements and then contact us via phone, WhatsApp or email to arrange a viewing.
2: Reserving a property

Once you have viewed a property and you have decided you want to proceed, speak to our team to discuss paying a holding deposit and starting your application. Our application process is done online and can be completed from your phone or computer.
3: Referencing and signing

Once your application has been submitted, we will carry out reference checks. Once successful, we will contact you to arrange the signing of your tenancy agreement.
4: Payments

The final step is to pay your first months rent and security deposit. We will register your deposit with the deposit protection scheme.
5: Move-in a day

Congratulations, it’s now time to move into your new home!

Technology

Tenants of properties managed by Hortons will have access to an online portal and smart phone app where you’ll be able to communicate with your property manager, track your rent payments, access all of the files related to your tenancy and raise and track any maintenance issues.

“Renting with Hortons is different. It’s different because of the ethos of our team, our goal to create an agency tenants love to rent from, and the technology we provide to make the experience seamless and hassle free. Every aspect of our service has been carefully designed around providing the best possible renting experience.”

Sam Cable, Head Of Lettings